Frequently asked questions about Xbox Game Pass

https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-faq
Get answers to common questions about Xbox Game Pass, including plan differences, how to manage your subscription, game availability, family sharing, multiplayer access, and troubleshooting tips.

Benefits with XBOX Game Pass

https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-benefits
Learn about the exclusive in-game content, special offers, and partner perks available with Xbox Game Pass Ultimate, Premium, Essential, and PC Game Pass subscriptions.

Changing your Xbox subscription | Xbox Support

https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/change-xbox-subscription
Learn how to upgrade or downgrade your Xbox Game Pass or EA play subscription level.

Purchasing an Xbox subscription | Xbox Support - support.xbox.com

https://support.xbox.com/en-CA/help/subscriptions-billing/manage-subscriptions/purchasing-xbox-subscriptions
Learn how to purchase Game Pass subscription on an Xbox console or a Windows device.

Subscriptions & billing | Xbox Support

https://support.xbox.com/en-US/help/subscriptions-billing/browse
Get more information about managing your Xbox subscriptions, issues with billing, and more.

Sharing your Xbox Game Pass subscription

https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/share-xbox-live-gold-subscription
Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.

All about Xbox Game Pass Conversions

https://support.xbox.com/en-GB/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-conversions
Upgrading to Game Pass Ultimate When you upgrade to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Xbox game pass - Microsoft Q&A

https://learn.microsoft.com/en-us/answers/questions/5841401/xbox-game-pass
Mar 27, 2026 · Microsoft account balance can be used to purchase Xbox-related subscriptions, including Xbox Game Pass, after redeeming a Microsoft gift card to the account.

Game pass sharing - Microsoft Q&A

https://learn.microsoft.com/en-us/answers/questions/5898757/game-pass-sharing
May 21, 2026 · Game Pass sharing on Xbox follows console-based rules and does not extend from a PC-only subscription to another user’s console account.

xbox Microsoft game pass cancellation - Microsoft Q&A

https://learn.microsoft.com/en-us/answers/questions/5896349/xbox-microsoft-game-pass-cancellation
May 19, 2026 · If the Game Pass charges are on a card that might be used by someone else or tied to an unknown Xbox/Microsoft account, follow the guidance in How to investigate a billing charge from Microsoft and also contact the bank or card issuer to dispute unauthorized charges and, if needed, replace the card.

Update an Xbox subscription for you or your child

https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/update-xbox-subscription-for-adult-or-child
Update a child account's Xbox subscription Note You can use the Microsoft Family Safety app to approve a child’s request to subscribe to Xbox Game Pass. To do so, follow the guidance in the next section.